Privacy Policy

Welcome to www.patrickvale.co.uk ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website.

Information You Provide to Us

• Contact Information: When you contact us through forms or email, we may collect your name, email address, phone number, and any other information you choose to provide.

• Communications: We keep records of your correspondence with us.

Information Automatically Collected

• Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, time spent on pages, and other diagnostic data.

• Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support

• To improve and maintain our website

• To analyze how our website is used

• To comply with legal obligations

• To protect our rights and prevent misuse of our website

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it. We process your data when:

• We have your consent

• We need to perform a contract with you

• Processing is in our legitimate interests

• We need to comply with legal obligations

Data Retention

We will retain your personal information only for as long as necessary for the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our website or conduct our business

• Legal Requirements: When required by law or to protect our rights

Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal data

• Rectification: Request correction of inaccurate data

• Erasure: Request deletion of your personal data

• Restriction: Request restriction of processing your data

• Objection: Object to our processing of your data

• Data Portability: Request transfer of your data to another organization

To exercise these rights, please contact us using the information below.

Cookies

Our website may use cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us.